Called hydro turf to get my turf for my new build on my Footrocket. The guy was real nice then told me I need to hang up and go to there website to order.
Silly you answer the phone but you cannot take my order or credit card info to make purchase.
I told him I had not orderded in awhile and this is kinda lame to me. I know what I want just take my order, Some of us still like to talk to humans when dealing with money or important orders.
So is it that a company has got out of touch when it is easier to deal with a distributer than the manufacturer. Customer service ???
Silly you answer the phone but you cannot take my order or credit card info to make purchase.
I told him I had not orderded in awhile and this is kinda lame to me. I know what I want just take my order, Some of us still like to talk to humans when dealing with money or important orders.
So is it that a company has got out of touch when it is easier to deal with a distributer than the manufacturer. Customer service ???