broken SS pump cone bolts

[Frosty]

Ok, so I took 2 pumps and 2 intermediate housings to a local dealer to be rebuilt as I do not have a press nor the time to rebuild them myself.

Anyway, they rebuilt both housings and one before before the service manager calls to tell me that his watercraft tech broke two of the three SS bolts that hold the pump cone on... and that he cannot get them out. And, do I want to buy a new impeller housing for $175... I told him hell no, although I still have to pay for the labor it took to break my ********.

Anyway, I have not picked them up yet, so I have not idea if he just broke them off, of if he mangled the aluminum housing trying to get them out.

So, has anyone ever had this happen? and has anyone ever drilled them out, or drilled them over sized and used timecerts?

Thanks in advance for any advice on this one...

:aargh4:

 

[WAB]

That stinks. I thought if the shop breaks something they are responsible. You could have broken your own bolts for free. I thought you don't pay others to create new problems. Talk to a manager yet?

 

[Matt_E]

Std answer: it would have happened to anyone, because the bolts were simply stuck.
Therefore, the customer pays.

 

[Freestyleriverrat]

Std answer: it would have happened to anyone, because the bolts were simply stuck.
Therefore, the customer pays.

From my experience most the people at local shops are retartds. I would prefer to beat on my own pump w/ a peice of wood and a mallot than see what they put it through. If you complain enough about it you will get what you want :cheer: (if it is big dealership)Those shops will clean your clock if you give them the chance.

 

[Matt_E]

Def. complain about it. Tell them they broke, they fix it.
I think it's pretty outrageous to make you pay for it.

 

[Frosty]

:biggthumpup: Thanks guys... I wanted a few opinions on this first. I will be talking to the service manager... if he's a dikk I will be talking to the owner.

Then next, if they will not fix it, what would be the best way for me to do so? i.e. timeserts etc.

thanks again...

 

[sjetrider]

Drill them out and tap to next size up or tineserts either way.

 

[vomitspot]

phil what were you thinking ? moolee
you know where to send it to get it fixed or i have a housing i can send you
or send it all to me and i can press you shaft into it
if all they did was break 2 bolts then they cant charge to much labor for that
its just 2 little bolts now if they are gonna try to repair that will be exp.
you know my labor rate homie
jason

 

[kawirider00]

you took it to them so you didnt have to break them, not your problem now, have them put never sieze back on too, i luv never sieze, talk to you later phil

 

[Speedfreak]

About getting them out. You can drill them out to almost the exact size as the shaft of the bolt and then use an easy out to get them out... But drilling SS in the exact center is the problem... I just done it to 3 of the 4 bolts for the UMI bar clamps... It took a while but all 3 came out without any damage to the threads. I know that the bar clamps are cheap but I my labor rate is cheaper than that...

 

[vomitspot]

the oem yamaha bolts are not full stainless

 

[feartheride]

If you want something done right you have to do it yourself.If on the slim chance I need to get help from someone pay or not,I just say do the best you can and that will have to do.
Don,t get me wrong I never take anything to a dealer and rarely pay anyone to do anything but they are not liable.
The bolts were siezed and maybe they should have applied heat when they realized how tight they were but some monkey that doesn,t know any better could easily snap them without thinking.
The crucial thing is you have to get a drill to start on center. The best thing would be if you know anyone with access to a mill you could get the holes on center to dill them out. If not take your time and you will not have to helicoil them You will need to use a center punch to mark dead center of hole then use a center drill slow rpms (stainless will heat up and you will work harden it and then the drill will just want to push off to the side and once it does that it will be easier to drill the aluminum then the bolt and it will just wash out.If after you center drill and your not happy with the center you can use a dremil or hady grinder to get it on center.If the bolts are really not flat to start with you can try to flatten them with a dremil before you try to center punch.Start with a smaller drill then yuo need but not to small or it could snap easy.Drill slow with lube and if you get it drilled out to the tap dill size you should be able to pick out the bits of thread with a thin pointed object and gently use a tap back and forth to free up the pieces.
Seems like a lot of work but you won,t make a mess of the hole if you take your time