impros

[Matt_E]

Lesson learned - a phone call BEFORE posting stuff on the Internet is almost always the best way to go.

 

[IMPROS]

i wasnt tryin to smear a good name, and i thank you for the response. i just think you should have told me from the get-go that this was the pitch that was necessary for my project. look, i blame myself for not doing the research, but you yourself said it would be a 70 dollar job, and it turned out to be ~20 dollars more. with this thread i was doing no more than just warning other riders to be extremely specific as to what they are lookin for when modifying a prop.

Sorry for the misunderstanding then Brett. If I gave you the impression that it was definately a 70.00 deal, then I apologize. I try to make a point not to give a set price without seeing the part, because the part I get may not be as described. I try to only quote a price if someone said they are sending in an undamaged impeller in for a repitch/refinish/balance. Other than that I say "approximately".
Since I gave you that impression, call me and we can discuss how we can make you feel better about the transaction.
Thanks
David
909-370-4900

 

[IMPROS]

Hey Dave, looks like I nailed it...... Do I get a prize...........:Banane13::bad3::haha:

You are good Kahuna!

 

[IMPROS]

Thanks you guys...
D

 

[YamaDave]

I believe that would sum it up.........never understood why people dont make a real call to the real person they need to talk to prior to :bsflag:

I hate to bring a negative thread back to the top when a simple phone call would have answered your question Brett.

If you remember, you called and said you wanted to send an impeller in for a repitch. It got here, rock damaged (not destroyed, but in need of repair), the blades were off, and the diameter was .050" small. Our repair prices are on our site, and have not changed in years. It needed welding and remachining back to new spec (5.665"). I let you know that is was worn, and needed welding. Based on the info you gave for the ski, and the type of impeller you had ( a Skat Std impeller), I suggest a 9/17. Any lower it will beat your rev limiter. The fact that I didn't CHANGE the name or repitch it completely is beside the point. In your case, I felt that correcting the pitch was best. The impeller would cavitate and perform poorly because of the large gap between it and the housing, and the blade pitch was off from the damage (or previous repitch attempt).
By the way, we keep all the notes with the work order.
Per your note. "This impeller has supposedly been repitched already, but I have no idea if it is a 9/17 Skat".

There's no fast one being pulled on you here Brett. You now have a virtually brand new impeller (tight in the pump, at a good accurate pitch) and refinished and balanced for less than $100.00. You left it up me to pitch it for your application. Run it. If you don't like it CONTACT ME. That's the right pitch for your stock ski using that design impeller. That's the best way to get results, before you get on the internet and try to smear a company's good name.
David Stewart
Impros

 

[Big Kahuna]

You are good Kahuna!

nah, just paid attention to all those conversations I had with you back in 2004/2005 when I was setting up the SXR!!!!!!

 

[Matt_E]

Time to close this up.

A fine example of how a feedback thread should go.

 

[brett]

well im happy to have gotten responses from impros and i will definitely do more business with you guys. i didnt call because in these situations the money has already been spent. like i said, i just wish i knew that that was the pitch i was looking for.this was the first time ive done anything with the impeller and i shoulda looked into it more. shoulda called carl first

i was out of line starting this thread in the first place...id ask to have it locked but it makes you guys look better