I'm well aware of why it happened but that is no excuse. A friggin receptionist signed for it on 10/2 and I still don't see it back on my card. I'm sure Blowsion finally did it (after I reminded them twice) but it still is'nt showing up.
Blowsion may make nice stuff but they are jerks!
- Thread starter MADMAT
- Start date
- Status
I'm well aware of why it happened but that is no excuse. A friggin receptionist signed for it on 10/2 and I still don't see it back on my card. I'm sure Blowsion finally did it (after I reminded them twice) but it still is'nt showing up.
Takeastand SJ
R.I.P. 8/9/2008
- Location
- Washington
The only thing posting this on PWC and X is doing is making you look like a ass. Congratulations.
Mile9c1
X-H2O.com
- Location
- Grand Rapids, MI
Ask to deal with Mark next time, he seems really cool. All I've ever heard about Johnny is that he's ummm... arrogant.
Takeastand SJ
R.I.P. 8/9/2008
- Location
- Washington
It is sweat off my back, All of the guys at blowsion have a love for the sport and are great guys. So when someone has a short phone conversation with them or hears from others about phone conversations then goes on the internet and says he's arrogant is plain idiotic.
MADMAT said:
My problem was with a small part from there oneway valve and they just sent another one out free of charge.
As for the delay in your refund like Superjett said "Havasu". All these shops (Blowsion, 24/7, Wamiltons, Watercraft Factory, Legdrag) are all small one man operations plus some help. Havasu is one of the things they work for all year long. If your in this sport you have to know things from these shops will slow down if not stop due to World Finals.
MADMAT I dont think you a bad person but there a thing called comunication. If it were me I would have called John and told him hey the second one doesnt fit right either. Can you please check one on a handle pole in your shop to make sure its ok this time and what can w do about return shipping because I dont think I should have to pay it. Then went on from there.
I can understand your frustration but complaining about it by shooting of a mad e-mail wont get you anywhere. I have dealt with all of them and they will all bend over backwards to make you happy if you COMUNICATE with them. John, Chris, Steve and Kevinare all great guys.
Brad
My problem was with a small part from there oneway valve and they just sent another one out free of charge.
As for the delay in your refund like Superjett said "Havasu". All these shops (Blowsion, 24/7, Wamiltons, Watercraft Factory, Legdrag) are all small one man operations plus some help. Havasu is one of the things they work for all year long. If your in this sport you have to know things from these shops will slow down if not stop due to World Finals.
MADMAT I dont think you a bad person but there a thing called comunication. If it were me I would have called John and told him hey the second one doesnt fit right either. Can you please check one on a handle pole in your shop to make sure its ok this time and what can w do about return shipping because I dont think I should have to pay it. Then went on from there.
I can understand your frustration but complaining about it by shooting of a mad e-mail wont get you anywhere. I have dealt with all of them and they will all bend over backwards to make you happy if you COMUNICATE with them. John, Chris, Steve and Kevinare all great guys.
Brad
subseawellhead
Cherry Bomb Jackazz
- Location
- Louisiana
Gotta treat your customers good. Basic business practice. In our business we have to eat poop if thats whats for supper. Bad dog no biscuit
No, I disagree with that. By posting this, he has alerted others to the fact that Blowsion is not perfect and can not satisfy everybody. That's reasonable.
S
swanny
Guest
WE WILL ALWAYS GO BACK TO CREDIBILITY....just look at his title of this thread....and Mile says "I'll ive ever heard....." from who? you frequent these forums and all people have to say is mostly good so take Miles comment for what its worth...NOTHING....
Im done, weather is too nice-time to go for a run.... Id suggest some of you go to the gym cause it is obviously getting too cold in Ohio and Detroit....
brrrr
Im done, weather is too nice-time to go for a run.... Id suggest some of you go to the gym cause it is obviously getting too cold in Ohio and Detroit....
brrrr
I do think that you might want to edit the Subject as it is clear that you wrote this in the "heat" of your frustration. It comes across a bit harsh. There's no need to use profanities (sp?). Just state honest factual info and that's reasonable (IMO).
Dude you really should go for a run because you are completely useless in here.
That sounds reasonable. Done.
Takeastand SJ
R.I.P. 8/9/2008
- Location
- Washington
Kinda like calling John a jerk and arrogant, or swanny an a-hole. This whole thing is pathetic and you keep proving that.
I don't know John and I didn't call him arrogant. Don't know what you are talking about.
Swanny appears to me based on his PM's to be an a hole. I said that and I stand by it.
- Location
- Cleveland Ohio
So:
1. Blowsion sends Matt a bad part.
2. Matt complains, he is a bit rude (sometimes upset customers are).
3. Blowsion is a bit rude to Matt and sends Matt a new part, but doesn't mention the $250 dollars they are going to charge him for it.
4. The second part is mediocre.
5. Matt starts a thread complaining about the bad service he got.
6. Matt gets bashed???? WTF?
7. Matt still hasn't gotten refunded.
Is this correct?
This isn't the first time I have heard about this from Blowsion. I am sure Blowsion does a lot of great business and makes a lot of beautiful parts. However, like Waterdawg, customer service counts too. So far I have heard about 20 good experiences with Blowsion and 3 bad. I will keep that stored in my head. Isn't that what these forums are for?
It's just a bad experience. He is allowed to tell it.
1. Blowsion sends Matt a bad part.
2. Matt complains, he is a bit rude (sometimes upset customers are).
3. Blowsion is a bit rude to Matt and sends Matt a new part, but doesn't mention the $250 dollars they are going to charge him for it.
4. The second part is mediocre.
5. Matt starts a thread complaining about the bad service he got.
6. Matt gets bashed???? WTF?
7. Matt still hasn't gotten refunded.
Is this correct?
This isn't the first time I have heard about this from Blowsion. I am sure Blowsion does a lot of great business and makes a lot of beautiful parts. However, like Waterdawg, customer service counts too. So far I have heard about 20 good experiences with Blowsion and 3 bad. I will keep that stored in my head. Isn't that what these forums are for?
It's just a bad experience. He is allowed to tell it.
- Location
- Cleveland Ohio
How is getting a bad part and service and complaining about it pathetic???
Your proving that you are friends with the guys at Blowsion and don't want anything bad written about them.
Your proving that you are friends with the guys at Blowsion and don't want anything bad written about them.
- Location
- Cleveland Ohio
Agreed. It's not a big deal. I made some bad DVD's and sold them. People complained and posted about it. I sent them new ones for free and apologized. It is really that simple. Once that happened they reposted saying the situation was rectified.
Simple business 101 for dummies.
Simple business 101 for dummies.
RACRBOB
X
- Location
- Phoenix, AZ
You got to admit John's reply email was well written. The proper use of the words diatribes and harangue is impressive. Email is quick and cheap, but is not always the best communication method when trying to solve a problem. Picking up the phone and explaining your problem would have more than likely diffused this situation.
I am sure Blowsion and you will be fine without each other.
I am sure Blowsion and you will be fine without each other.
- Location
- So. IL
I still can't get over the fact that they charged you for sending out another AND didn't refund your shipping. If you needed it NOW then I could see the 2nd charge but you should have been notified. I would not pay for somethign that didn't fit the first time or the 2nd I would spend the $8 and send that back. Heck with the $8 you are avertising for them even though you are unhappy.
I have ordered a few things from Parker Yamaha and got the "I have to pay for their mistake and roundtrip shipping" thingy before but that will never happen again.
Thanks for the heads up I will keep it in mind.
I have ordered a few things from Parker Yamaha and got the "I have to pay for their mistake and roundtrip shipping" thingy before but that will never happen again.
Thanks for the heads up I will keep it in mind.
spork
down with the sickness
- Location
- Indianapolis Indiana
Lmao I honestly was thinking this thread was a pwc today thread and started to punch the url in for "x" when i seen it was. Dunno if that's funny or sad:bigeyes: I thought pissing matches were for rookies
Edit: w/out voicing who i feel is right or wrong it's still good to hear about good or bad experiences so we each personally can decide on who we buy/not buy parts from
Edit: w/out voicing who i feel is right or wrong it's still good to hear about good or bad experiences so we each personally can decide on who we buy/not buy parts from
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- Status