Msd Sucks

godocgo

sport
Location
s. fla
i have been thru 4 brand new out of the box 701 enhancers, all have been bad. finally got sick of it and sent one to MSD for there inspection. over 4 hrs were spent on the boat making sure every possible thing that could be wrong on the boat was not wrong. with all the time spent diagnosing the problem, they were of course told of what the problem was not.
long story short, put a stock cdi in and the problem was gone.

so anyway msd sends the unit back and says it is fine, hook it back up. yup same problem. they did not do anything. they are so worthless.
 
I hate when a company assumes clients are clueless and the client must be doing something wrong. :banghead:

I don't know if MSD's watercraft group is different then the automotive department but I've had great support from them (over 20 years). I recently sent in a burnt 12yr/old MSD 7AL box and they returned a refurbished/fixed item at no charge.
 

keefer

T1
Location
Tennessee
Yup, I like MSD products for the performance value, but the customer service for the PWC products needs improvement. I called about my MSD coil the other day because the wires have been cut back and I have no more slack. I asked the rep if I could replace the wires in their coil like you can in the stocker and they acted like I was crazy. Their response was to just buy a new one from Riva or somebody for $110. They can kiss my ass, I will just put new wires in me original stock coil and run it when the wires fail again.
 

Mouthfulloflake

ISJWTA member #2
Location
NW Arkansas
Feel free to send me ALL of those broken MSD enhancers...

Im uhhh.... turning them into really fancy clocks....

and other artful things.

PM me for my address.
 

Cane700

Broken Jetskiier
Location
Chicago, IL
I'm not sure if this info will be helpful or not because I don't know what specific problems you are having but you should check to make sure you connected the correct White wire. There are 2 white wires that come out of the MSD. If you connect the wrong one, it will not work. I bought an extra unit and almost threw out a perfectly good unit a few years back. I've been running the same enhancer for 5 years now and (knock on wood) its been fine. I remember the wiring instructions that came with the unit were wrong. You had to use the instructions off their website.
 
Cane700 said:
you should check to make sure you connected the correct White wire. There are 2 white wires that come out of the MSD. If you connect the wrong one, it will not work.
Explain how you are going to goof up connecting the 2 white wires if they have different terminal ends (one male, other female).
 

Matt_E

steals hub caps from cars
Site Supporter
Location
at peace
Some of them are that way - you'll need to get a different connector. I know, because that's what I had to do with mine.
 

Mile9c1

X-H2O.com
Location
Grand Rapids, MI
If you have a 62T stator you'll need to run a jumper wire on one of the wires (I forget which one) or just cut the end off and replace it with the opposite sex.

I've never had much luck with the directions, but it's easy to check if you have the right ones hooked up (check for spark before you close the box back up, of course).
 

godocgo

sport
Location
s. fla
well on my setup it is pretty much impossible to f-it up. you can only connect each wire to the correct wire because of the terminal ends.

my problem is i only get a spark when i let off the start button. if the boat catches and runs it runs fine. but other than that it just sparks only when you let go of the start button. i had tj spend 4 hrs going over every possible thing he could think of, he bypassed the start stop, he grounded the boat directly etc, etc. everything leads to the cdi.

but if you put a stock cdi in it sparks like normal. you tell me what the problem is?
 

godocgo

sport
Location
s. fla
i have tried 5 new msd enhancers all the same thing. i am using a borrowed stock enhancer. nobody who rides with me except paul rides an sj or blaster.

and paul uses total loss.
 

Matt_E

steals hub caps from cars
Site Supporter
Location
at peace
well on my setup it is pretty much impossible to f-it up. you can only connect each wire to the correct wire because of the terminal ends.

No. On some stators (62T, per Mile) you NEED to use a jumper to connect a male to male, or something like that.
 

T-bone

brraap....thats so 2002
godocgo said:
i have tried 5 new msd enhancers all the same thing. i am using a borrowed stock enhancer. nobody who rides with me except paul rides an sj or blaster.

and paul uses total loss.

i can kinda see msd's point on this.......what are the chances 5 enhancers they send you are bad.
 

Mile9c1

X-H2O.com
Location
Grand Rapids, MI
Matt_E said:
No. On some stators (62T, per Mile) you NEED to use a jumper to connect a male to male, or something like that.

I'm just throwing it out there. The 62T stator is different than the 61X stator; yamaha probably switched a connector on purpose to prevent mixing them on the assembly line.
 

godocgo

sport
Location
s. fla
the point is i sent it to msd with full info on the problem. they sent it back 3 weeks later saying it was fine. when tj called them back to ask how it was good to go. they said they don't have away to test my problem. they only have a bench and electric meters. they don't even have access to a boat or motor to test with.

point is then why does it take 3 weeks to get it back and why bother having me send it in at all in the first place.

has anyone ever experienced this type problem before, not from msd (company) but from the enhancer.

i have pretty much had it with this 10 hr. old motor. i am probably going to pull the motor and have the cylinder ported. then i will put it back together with a new stator and starter and start all over again.

i keeping thinking that somethin in my electrical is bad, but we can't find it.
 

Matt_E

steals hub caps from cars
Site Supporter
Location
at peace
I don't think anything's bad. On my boat (62T) I had to put in a homemade jumper, because you need to connect two same ends. I think the instructions state that.
 

godocgo

sport
Location
s. fla
matt are you getting it, this is not my first msd. this paticular boat has been thru 6 msd's, 2 riva's and the only thing that works is a stock 62t cdi. it was running an msd when all this **** started. one day at the lake it just did not want to start, then after i let go of the start button it fired. ran fine except it wanted to stall out if i idled for more than 10 seconds. kept getting worse thru out the day. now it won't even start because it has been sitting for over 6 weeks. it would start if i used the stock cdi.

so you tell me where do i put the blame. i figure it is msd related since a stock cdi works.



yes i am using the white jumper, always have.

my whole point to the post was msd sucks as a company for support.

now in my cars they have been great even with customer support.



the only thing that has not been done including all new wiring.

is changing the starter out, tim figures it could be drawing to much current and not letting cdi spark until the power to the starter is removed. lastly the stator has not been replaced. but if it is making spark and charging the battery it a appears ok right, who knows. maybe john at jss has seen a problem like this before. maybe one of the coils or whatever is not doing its job. the electrical **** is over my head.

i just ride them, and crack baks to pay for my hobbies.:biggrin:
 
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