Blowsion may make nice stuff but they are jerks!

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yamaslut

Guest
jetskier79 said:
All the other BS aside......I just thought I'd point out that my stock chinpad, hardly fits on my pole.





I need to post that next to my desk at work.
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I had to modify my WF chinpad to make it work too...
 
jetskiking

jetskiking

Im done sanding!!!
Location
Dallas Georgia
Heres my thoughts, If they deal with jetskis they suck at customer service. I have had problems with just about everybody in the business. I will agree that there reply was a little condescending and rude. It seams to me that there is alot of arrogance in this sport. Not just from retailers but the riders too. I understand they are trying to be regular guys just like us but they are not. Fact is that they run a business and should remain profesional no matter what. The correct responce to Madmat would have been no responce at all. I also think its not good to burn bridges because you might have to cross them again later( I.E. parts or sponsorship). With that said. I have had descent service from blowsion.
 
sjetrider

sjetrider

615 Freeriders are addicted to T1 madness.
Location
in the 615 (Nashville)
TEEEE said:
John is a lyrical genius. Sometimes he also uses big complicated words, like mayonnaise. And the chinpad was signed for by a receptionist? I’m sure Mike is flattered! :cheer:

Say what you will about Blowsion, but these guys really do work their asses off and do as much as they can for the sport and for their customers. I’m local, and a friend, and biased, but it looks to me like a simple phone call could have solved a lot of problems.

But then there would be less to bitch about on the internet!
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Yeah, Biased to the point that you missed the fact that there were multiple phone calls to (still yet) no resolve as he has not been reimbursed for his currently $508.00 chin pad. John may be good with words, but I saw aragence not customer service. I got (my guys are cool riders so you must be lying) so I guess it depends on who reads it and thier current sate of mind. I like to think my position was from Matt's point of view as I am usually a customer, not a friend or company.
 
sjetrider

sjetrider

615 Freeriders are addicted to T1 madness.
Location
in the 615 (Nashville)
SuperJETT said:
FWIW, my 24/7 carbon chinpad didn't fit a stock pole either, I had to slot the holes, but Maros told me that up front and said his brackets were long enough to fit on any pole, just that the holes were setup for an AC and even those were sketchy on where the holes would be.
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This would explain the perfect fit of the 24/7 on my A/C pole.
 
F

Freestylin-FX1

No response was what he was expecting and viewing the wording Im willing to bet it was the condescending response that actually caused this thread?! But every business is going to handle things the way they choose. Im kinda thinking the only real issue here was guys busy as hell with WF and really meaning to take care of madmat by just sending him another real quick cause they were so busy. No they shouldnt send him one for free but they shouldnt have charged him without saying so either. Kind of a tough spot But the more I think of it is it possible they were actually trying to hook you up as best they could and minimize downtime all the while getting ready for WF?? While questionable Im thinking looking at it from that angle may leave a better taste in your mouth.
 
MADMAT

MADMAT

Location
Ohio
Charges:

9/15/06 $250.40 and still no credit on my end.

9/29/06 $251.63.

Plus 8 bones for my return shipping + $2.96 in interest on the original charge means I am currently in to this for $512.99.

Once I receive a credit for the first charge I will be in to it for $262.59.

Never again.
 
Frosty

Frosty

New York Crew
Location
Western New York
Damn dude.... that sucks!!!

I've had my Blowsion CF chinpad for about 4 years... not a problem, but it's was a tight fit, even on my AC pole. Fortunately I have not had any trouble with Blowsion... but several of my friends have had some real delivery problems.

In May/June a friend of mine bought a Blowsion CF chin to go on his RRP pole. The chin pad was backordered for a good month. Finally got it, and it wouldn't fit... after multiple phone conversations, and after being first told he need to grind some schit down, he finally was told he had not received something needed to relocate the steering cable or something like that.

Anyway, all was fixed and it looks great... but he was pretty frustrated that he had just spent ~$1,000 with them and things did not fit right when he got them.


Matt, I totally understand your frustration... I went though some similar frustrations earlier this year with Riva. I did however send Brian at Riva a well worded, cordial email. And well, his response was very good. I have not had any trouble since. I think sometimes emails can be taken out of context, especially once emotions start to run high. sometimes it's better to stand back, take a deep breath and say... how would I want someone to tell me I f'd up?

Just my .02

:cool2:
 
MADMAT

MADMAT

Location
Ohio
jetskier79 said:
I say, that's what you get for paying $250 for a damn chinpad in the first place, matt. :wink:
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It was a long hard decision process which led to high hopes which led to disappointment. I realize it is nothing in the grand skeem of things and this thread should have been 1 post long (thanks 4 the support though!) .

I just want to forget about it now (well after my credit clears) and prepare for Daytona!:headbang:
 
michaelart

michaelart

X-H2
Location
Mobile, Alabama
No response......you have GOT to be joking......I get the impression that some respondents in here have been hitting the crack pipe a little too hard....but I won't name names......just keep smokin' and come back here whining when YOU take it up the rear from experiencing bad customer service and double wallet drainage......
 
michaelart

michaelart

X-H2
Location
Mobile, Alabama
Guess I arrived a little late........ain't trying to STIR up no trouble.....but I will FAN the flames.........j/k of course.....
 
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