The Battery Store - Best customer service ever

[Matt_E]

See my original gripe with Odyssey Batteries here:
http://www.x-h2o.com/threads/4420


That experience has just been turned 180 Degrees around by Wayne from our site sponsor, The Battery Store. I emailed him my story, with a link to my thread.
30 seconds later, I got a reply with his phone number. Another 10 minutes later, I find out that the BatteriesPlus store I’ve dealt with on the first warranty replacement gave me a battery that was older than the one I was replacing – the warranty on that one was up 7 days ago.
Wayne called me back and informed me that he’d warranty the battery from his inventory, and he’s sending it out tomorrow.

I am simply flabbergasted. All my thumbs up to the Battery Store. You cannot ask for better service than that.
I’ll have that be a lesson to me to buy from reputable sources, even if it involves spending a bit more money.
Folks – this is a site sponsor that is truly deserving of YOUR support.

 

[chadc]

I have purchased 2 from them, and they were to my door QUICK. Have not had any problems, so they are good in my book.

 

[michael950]

Glad to hear that.

Hopefully the replacements will be from a better lot of batteries. Did you ask Wayne his opinion on the charging situation?

 

[Mouthfulloflake]

that is AWESOME!

now, want to sell me that bettery for a song?

haha

 

[SuperJETT]

Best price doesn't always mean best deal, on anything.

 

[Matt_E]

that is AWESOME!

now, want to sell me that bettery for a song?

haha

No...I'll keep it as a backup for my Jetworks. You know, for those long weekends without a power source.

 

[Mouthfulloflake]

the irony is thick with that one.

:biggrin:

 

[Matt_E]

Got my new PC625 today. THANKS!!!

 

[Don 79 TA]

i just ordered her a kawi battery 545 for her SXR
someone recommended them to me
excellent pricing too

 

[hangtime]

get a jetworks ,:biggthumpup: much better made and less finicky about charging

 

[Don 79 TA]

i got her oddesy in, just need to install it

they shipped it promptly too

 

[2lick]

Thanks Matt,

I have been trying to decide between Jetworks and Odyssey. I also couldnt decide where to buy from; and I read the post with all the trouble you had.

But I have now orderd my PC625 from batterystore.

I was just wondering if he charged you shipping, if so how much was it beacuse the website didnt automaticly quote it.

Thanks-NICK

 

[Matt_E]

I did pay for shipping, as I would expect. It was under 8 bucks for Florida to WA.

 

[2lick]

cool thanks, i was hoping under 10