Can't stay logged in?

OCD Solutions

Original, Clean and Dependable Solutions
Site Supporter
Vendor Account
Location
Savannah, GA
For the past week, I have to log back into the forum everytime I open ny browser, even though I check the "Stay Logged In" box.
Anyone else having this issue or is just me?

It happens on multiple computers but I upgraded my home PC to Win 11 last week plus I just built up a brand new work laptop so I'm not sure where the issues lies when I've changed so much in the last week or so...plus knowing the site had some issues as well.
 

Quinc

Buy a Superjet
Location
California
Try clearing any saved pwd/login data you have for the site in your browser settings and in credential manager.

1651858987626.png
 

smoofers

Rockin' the SQUARE!!!!
Site Supporter
Location
Granbury, TX
Nope, not just you. I have the same problems over the last week as well. They other day the site just wouldn't let me log in. Enter my credentials and it takes me right back to the login screen. Later in the day I didn't have the same issue as I was already logged in..... No idea what's going on but I suspect the site going down the other day is a culprit.
 

CD155MX

Squirrel!!!
Location
Alta Loma, CA
Having simialar issues. I open the X and I'm not logged it. If I try to log in I get this error message:

1651858957785.png

If I hit the home button, I'm then automatically logged in........ 1651859026515.png
 

OCD Solutions

Original, Clean and Dependable Solutions
Site Supporter
Vendor Account
Location
Savannah, GA
The home trick works for me as well which is why is I suspected a site issue.

Odd thing is, I opened the site on my garage PC and it shows me logged in correctly with no issues. It’s windows 10 like my my work laptop but it may not have the latest and greatest updates to security and cookie handling.
 

waxhead

wannabe backflipper
Location
gold coast
It happened to me as well, I cleared all cache and cookies and I'm ok
I was going to say something but I couldn't log in
 

Goldfishnado

Administrator
Staff member
Site Supporter
Location
Atlanta
I just upgraded Xenforo to the latest stable release over the weekend. Looks like one of the settings that was previously enabled was disabled for some reason. I have re-enabled it but short story is: the site is accessible from multiple URL's, however XF needs to know what the "main" direct should be so it's set to "https://www.x-h2o.com" but you can also use xh2o.com, xh20.com, etc.

Make sure your bookmark is pointing to "https://www.x-h2o.com" and try that after clearing cookies/cache and logging in again. I've enabled board URL canonicalization as well which should hopefully prevent any cookies from clashing like this again.

I've been having issues lately keeping XF up-to-date with the latest security patches as it sometimes requires our hosting service to do the same on their end which hasn't always been the case. We're good now and I'm not planning any more major upgrades anytime soon now that the ad metrics and latest php security patches are updated. The only thing left is to increase the anti-spam policies without effecting everyone else.
 

OCD Solutions

Original, Clean and Dependable Solutions
Site Supporter
Vendor Account
Location
Savannah, GA
Great work. I’ll log in later and see if it changed anything for me.

Update: I'm logged in correctly this morning so I'd say it worked.
 
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