Buyer/Seller/Parts dispute...your opinions please...

Cannibal

Cannibal

Tasty Human
Location
Summit Lake, WA
Sorry, but I didn't really want to post this in "Buyer/Seller Feedback - Negative" because it's not really a negative feedback, at this point it's just a neutral dispute.

I'm not going to say who the other party is. He is free to add his input if he desires. I'm looking for a resolution that amicable to both parties.

So, here's the situation:

I found an add for a cylinder and WSM pistons (.50mm over) for $150. I PM'd him to see if it was still available. He said yes, make an offer I sent him my email for some pics and an offer of $150 shipped. He said he can't do it because he now has had it honed and it has new rings and gasket set. I told him I don't have much money, what can you sell it for. He said $250 shipped. I thought, "ok, rings are about $40 and hone and gasket set (not OE) would add up to more than $60, so ok, I'll take it.

Parts arrive and I notice that the gasket set is opened and missing exhaust and carb gaskets. Ok, no big deal, I'll just get those from Jetmaniac since I need a b-pipe gasket anyway. The piston pins looked pretty crappy, so I ordered new pins. I opened the rings and made sure the gap wasn't too big in the cylinder, ok so far. Ordered new wrist pin bearings, but that was my choice for a little extra insurance.

Wrist pins arrive and I go to install pistons and find that the wrist pins are way too long. Here's where I start to do some research on the PN on top of the piston (635P2). I find it is an older Wiseco. Ok, that's kinda cool. I thought I got WSM pistons, and actually got Wisecos. But, now I found I needed to order Wiseco wrist pins (way more than the OE ones I ordered). Now I have all of them and I start to assemble again. I find that the pistons will not fit into the bore with the rings installed. Like I said, gap was good. I removed the rings and I see where the locating pin has marked the end of the ring. These obviously don't fit the Wisecos. So now I need to order Wiseco rings, even more $.

Here's the break down of the $ spent:

Top end as described - $250 shipped.
New Yamaha wrist pins - $30 shipped (trying to sell them, but can't return)
Wrist pin bearins - $10 shipped (but this was my choice)
Gaskets - $24 shipped (but this included my b-pipe gasket too)
Wiseco wrist pins - $43 shipped
Wiseco rings - $82 shipped

Total= $439 (includes all of the above)

This last $82 seriously cuts into my budget because I already have all of my expenses written down for the wife. This is tough because I'm unemployed and trying to get this ski running again for at least a little enjoyment. I really want to have it done by end of August for some upcoming events.

Like I said, I'm looking for some thing that satisfies both parties. I think he sold everything with the best of intentions. He did have this advertised on PWC-T also, and he did describe the gasket set missing exhaust gasket there. But I didn't find that add until after I had the parts (and started to explore why).

Thanks for your opinions!

Steve
 
Mark44

Mark44

Katie's Boss
Location
100% one place
He should pay for the correct parts that fit the cylinder per his description if this was truly sold as a set and the gasket set should be complete if that is how it was described.

Mark44
 
OCD Solutions

OCD Solutions

Original, Clean and Dependable Solutions
Location
Rentz, GA
Sidsol said:
Agreed ,, he did not send you what you paid for.
Click to expand...

That may be true about the missing gaskets but I'll bet he sold you WSM pistons because that's exactly what he though they were. Also. he sold you matched components. The rings, wristpins and bearings were all matched and functionable just as he shipped them. It was your idea to purchase new parts, not his, and ultimately it was your responsibility to verify what you actually had before ordering parts.

I will agree that this situation sucks, especially the part about explaining it to the wife but it's done now, spend 15 minutes ranting about it and then move on. Life's too short and the negativity will cost you more than the ordering error in the long run.

Silver lining: Dude you got Wiseco's instead of WSM's, that's awesome!

P.S. I'm sure one of us will help you out and buy the parts off you. Post up some specs please.
 
Last edited:
Midlake Crisis

Midlake Crisis

Site Supporter
Location
Bakersfield, CA
Assuming no dispute over the facts as stated,
IMO the seller's obligation is to give you a full refund if you return the parts.
If there is a better solution that both parties prefer and agree to that's even better.
I don't think the seller is obligated to pay for your incidental expenses, but a good seller probably would give you some help on it out of good faith.
 
D

DoGoodDrugs

I think this one is pretty hard.

You got Wiesco pistons instead of WSM - That's an upgrade right?
You should have checked the pistons before ordering the wrong pins - Your fault? maybe.
Gaskets - how much are exhaust gaskets and carb gaskets maybe $15?
You order more wrist pins because you don't like the ones that came with it - what was the condition stated on these pins and were they not as described?
piston rings - he sent you a set that didn't go with the pistons

Seems to me that he should either take the parts he sold you back for a full refund or he should compensate you for some of the items.

I think he should compensate you for the gaskets that were not included that he said were included. Possibly compensate for the pins depending on how they were described to you. (this one is hard to tell with the information given) If he said the rings were for that piston then he should compensate you for new rings.

I hope you guys can work this out.

$82 for rings? are they made out of diamonds?
 
Big Kahuna

Big Kahuna

Administrator
Location
Tuscaloosa, AL
IN2-H2O said:
That may be true about the missing gaskets but I'll bet he sold you WSM pistons because that's exactly what he though they were. Also. he sold you matched components. The rings, wristpins and bearings were all matched and functionable just as he shipped them. It was your idea to purchase new parts, not his, and ultimately it was your responsibility to verify what you actually had before ordering parts.

I will agree that this situation sucks, especially the part about explaining it to the wife but it's done now, spend 15 minutes ranting about it and then move on. Life's too short and the negativity will cost you more than the ordering error in the long run.

Silver lining: Dude you got Wiseco's instead of WSM's, that's awesome!

P.S. I'm sure one of us will help you out and buy the parts off you. Post up some specs please.
Click to expand...

The rings are inconpatible for those pistons.
 
Cannibal

Cannibal

Tasty Human
Location
Summit Lake, WA
IN2-H2O said:
Also. he sold you matched components. The rings, wristpins and bearings were all matched and functionable just as he shipped them.
Click to expand...

I agree with most of your post, accept for this part. The original Wiseco rings were never supplied and therefor it could not have been ran as such. The only rings that came with the kit (part of what I paid for) were RIK rings that don't work with these pistons. For me to make the kit functional, I have to spend the $82 for the rings.

I accepted everything else as "chalk it up to experience" for the wrist pin screw up. I've had these parts for over a month now and until I discovered the rings, I really wasn't complaining.
 
Last edited:
Cannibal

Cannibal

Tasty Human
Location
Summit Lake, WA
DoGoodDrugs said:
I think this one is pretty hard.

You got Wiesco pistons instead of WSM - That's an upgrade right? Yep, a little bonus there

You should have checked the pistons before ordering the wrong pins - Your fault? maybe. Ya, chalking that kind of stuff up to experience

Gaskets - how much are exhaust gaskets and carb gaskets maybe $15?Ya, probably, I'm just putting all of the information out there.

You order more wrist pins because you don't like the ones that came with it - what was the condition stated on these pins and were they not as described?
piston rings - he sent you a set that didn't go with the pistonsSet went with the pistons. They were never described nor were they pictured. I basically chalked that up to experience too. I should have asked. I'll take a pic of the pins, I think everyone here would agree they would not run them.

Seems to me that he should either take the parts he sold you back for a full refund or he should compensate you for some of the items. Sending everything back would still leave me with the Wiseco wrist pins that I can't return. I didn't know the rings were not going to fit until I had the correct pins.

I think he should compensate you for the gaskets that were not included that he said were included. Possibly compensate for the pins depending on how they were described to you. (this one is hard to tell with the information given) If he said the rings were for that piston then he should compensate you for new rings.

I hope you guys can work this out.

$82 for rings? are they made out of diamonds? They are made out of Wiseco. $35.77 each plus shipping.
Click to expand...

See above
 
Last edited:
OCD Solutions

OCD Solutions

Original, Clean and Dependable Solutions
Location
Rentz, GA
If it makes you feel any better I just went through something similar with a C.A.T.S system.

I bought all the components plus some extras for a C.A.TS. system and then decided to buy a proper SE Trim system before the original parts even showed up. I resold the C.A.T.S. without ever touching it and the new buyer found that the main components were for a 155mm pump and it wouldn't even fit the superjet. We talked it out and the buyer said that he wanted to keep the components he could use and ship back the 155mm components. I agreed and refunded him the agreed to funds. I now have a box on the shelf full of useless parts I need to resell to recover some funds. On a positive note, the original member who sold them to me, PM'd me and offered to send me a refund as well, he had bought them awhile back for his superjet and had never tried them either. I decided that a refund wasn't necessary and that I would just sell them as I felt it was just a cleaner end to it all and it was just easier for me to absorb the loss.

I buy and sell alot of parts, you win some, you lose some. In the big picture, I have still saved Thousands over the years buying on ebay and this site even with little setbacks such as these.
 
Last edited:
Cannibal

Cannibal

Tasty Human
Location
Summit Lake, WA
IN2-H2O said:
Great write up by the way. Focus on the facts and keep it simple clear and concise.
Click to expand...

Thanks, I though I might be a bit too wordy and people would skip over it.

I'd bet this was a scenario like you described, where he bought it with the intention to use it, then didn't. I know at one point it was available just cylinder and/or pistons, so I don't know if he got the extra parts because he was going to use them, or because he could resell them for more all together???
 
You must log in or register to reply here.
Top Bottom